FAQs

 

1. How can I contact you?

You can reach us via email at beyondgymsofficial@gmail.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

All our products are shipped from various locations across India to ensure timely delivery and efficient service.

3. Can I get a refund on my product?

Yes, we have a 30-day return policy. You can request a return within 30 days of receiving your item, provided it is in its original condition and packaging.

4. What items are eligible for return?

To be eligible for a return, items must be unworn or unused, with tags, and in their original packaging. Certain items, such as perishable goods and personal care products, are non-returnable.

5. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days.

6. What should I do if my item is defective or damaged?

Please inspect your order upon reception. If you find any defects or damages, contact us immediately at beyondgymsofficial@gmail.com so we can address the issue promptly.

7. Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order once the return is accepted.

8. How long does shipping take?

All items are delivered within 5-7 days across India. Please allow for potential delays during peak times.

9. What if my order is late?

If your order is delayed beyond the expected delivery time, please contact us at beyondgymsofficial@gmail.com for assistance.

10. Do you ship internationally?

Currently, we only ship within India. We are exploring options for international shipping in the future.